Chapter 2 - Case Study 3: When Certification Is Justified

1. What actions should WMI have taken to lessen the risk of this project and avoid these
problems?



2. What sort of losses has WMI incurred from the delay of this project? How has the lack of success
on this project affected SAP?
   




3. Do research on the Web to find out the current status of the lawsuits between WMI and SAP.
Write a brief report summarizing your findings.